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Qualtrics is an experience management company offers a subscription software
platform
“that the world’s most iconic companies use to close experience gaps and
deliver
breakthrough results”. The XM Platform makes it simple for any organization
to
collect,
understand, and take action on experience data (X-data) – the beliefs,
emotions, and
sentiments of customers and employees.
Client Needs
- Near realtime survey response synchronization to Salesforce objects
- Push unlimited survey response to Salesforce
- Ability to map survey response to standard or custom objects
- Potential to integrate with other system
- Ability to custom schedule the synchronization job
CloudWave Solutions
- Survey responses to Salesforce Org – Survey responses of Surveys from a Qualtrics
account can be associated with one or many salesforce organization.
- Schedule synchronization job – Set up a schedule to send survey response from
Qualtrics
to Salesforce.
- Survey response Mapping – Map information from your Qualtrics survey response into
salesforce standard or custom object.
- Status of synchronization – Response collected after updating salesforce objects and
status updated via email and stored in a file for future reference.
