Smartsheet Embraces Generative AI to Revolutionize User Experience

In a rapidly evolving digital landscape, companies are continually seeking innovative ways to enhance their products and services to better serve their customers. Smartsheet has recently taken a significant step forward by embracing Generative AI to improve efficiency and user experience. By incorporating artificial intelligence into its core functionalities, Smartsheet is set to empower its users with advanced capabilities and streamlined workflows, making collaboration and project management more efficient than ever before.

Understanding Generative AI

Generative AI, also known as creative AI, is a subset of artificial intelligence that involves using machine learning algorithms to produce new, original content. Unlike traditional AI systems that follow predefined patterns and rules, generative AI has the ability to create novel output based on patterns it learns from vast datasets. This technology holds immense potential for transforming various industries and is now finding its way into the realm of project management and work execution.

Smartsheet's Vision for Generative AI

Smartsheet's vision for integrating Generative AI into its platform is to empower users to work smarter, not harder. By leveraging the power of AI, Smartsheet aims to enhance collaboration, automate repetitive tasks, and provide valuable insights to make informed decisions, all while maintaining a user-friendly interface that doesn't overwhelm its users with complexity.


One of the primary ways Smartsheet is employing Generative AI is by automating repetitive tasks that can often be time-consuming and prone to errors. For instance, with the help of AI-driven automation, users can now generate project timelines, resource allocation, and task dependencies, significantly reducing manual effort and streamlining the project planning process.

Smartsheet's generative AI algorithms can analyze historical data from previous projects, identify patterns, and use this knowledge to generate predictive timelines and resource allocation suggestions. This not only saves time but also ensures that projects are better planned and executed, leading to improved overall efficiency.


Effective collaboration lies at the heart of successful project management, and Smartsheet understands this crucial aspect. With the implementation of Generative AI, Smartsheet's platform will now be able to analyze communication patterns between team members and offer valuable suggestions to enhance collaboration.

For example, the AI-powered system can identify potential bottlenecks in communication flow and recommend more efficient channels for better information dissemination. Also, it can automatically suggest team members with relevant expertise for specific tasks, facilitating a smoother workflow and driving better outcomes.

Simplified Formulas

Leveraging the AI-driven system, users can now effortlessly generate accurate and contextually relevant formulas without the need for in-depth formula syntax knowledge. The new feature intelligently suggests formula options based on data relationships and desired outcomes, streamlining the formula creation process and ensuring greater efficiency.

The AI system goes beyond mere suggestions, auto-completing formulas to reduce errors and uncover formula options users might not have considered. The system continuously learns from user feedback, adapting and improving its capabilities over time. This iterative learning process ensures increasingly accurate and personalized formula suggestions. By simplifying formula creation, Smartsheet propels users towards a future where data complexity becomes an asset, not a hindrance, in their project management and work execution endeavors.

Data-Driven Decisions

In today's fast-paced business environment, making informed decisions is paramount to stay ahead of the competition. Smartsheet's Generative AI takes data analysis to new heights by providing users with intelligent insights and actionable recommendations based on historical data and ongoing project performance.

By analyzing data patterns, the AI system can forecast potential risks, evaluate the impact of different decisions, and suggest optimal courses of action. This enables project managers and stakeholders to make well-informed decisions, resulting in improved project outcomes and better overall project governance.

User-Friendly Interface

While incorporating advanced AI capabilities, Smartsheet remains committed to maintaining a user-friendly interface. Users can chat with a readily available AI help bot if they run into questions or confusion within the platform. This AI assistant can provide immediate, on screen guidance for Smartsheet-related topics such as how to create a workspace, how to add collaborators, help finding the right template, choosing the best formula, and more.

The interface design ensures that users can seamlessly integrate AI-generated insights and recommendations into their existing workflows without feeling overwhelmed by the technology.

The Future of AI with Smartsheet

As Smartsheet embraces Generative AI to improve user experience, the platform is poised to usher in a new era of productivity and efficiency. By automating repetitive tasks, enhancing collaboration, providing intelligent insights, and preserving its user-friendly interface, Smartsheet is aligning itself with the ever-changing needs of modern businesses.

The integration of Generative AI marks a pivotal milestone in the evolution of Smartsheet, allowing users to harness the power of AI in their daily operations, ultimately leading to enhanced project management, streamlined workflows, and more successful outcomes. As technology continues to advance, Smartsheet is undoubtedly positioning itself as a pioneer in the work execution space, empowering users to work smarter and achieve more.

To learn more about some of our successful Smartsheet projects, check out our case studies.

If you are looking for an experienced Smartsheet partner, reach out to our experts at CloudWave today.